Industrial Wig Sewing Machines FAQ

Frequently Asked Questions

Have questions before ordering your industrial wig sewing machine? Below you’ll find answers about choosing a machine, specifications, shipping, setup, warranty, and technical support.

 

Choosing Your Machine

Which industrial wig sewing machine is right for me?

We offer five machine options designed for different experience levels and production needs.

 

Normal Version
Best for new or hobbyist wig makers who want to begin using an industrial wig sewing machine.

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Direct Drive Version
Best for growing wig businesses that want smoother operation, lower vibration, and improved speed control.

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Computerized Version
Best for high-volume wig makers who want additional automation, consistency, and production efficiency.

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Zig Zag & Straight Stitch Version
Best for professional wig makers who want the versatility of both straight and zig zag stitching in one machine.

 

Visit our Compare Machines section to see the differences between all four models.

Can beginners use an industrial wig sewing machine?

Yes. Beginners can learn to use an industrial wig sewing machine with proper setup and practice.

Setup guidance and technical support are available to help you get started.

What is the difference between an industrial wig sewing machine and a regular(domestic) sewing machine? 

Industrial wig sewing machines are designed for heavier use, higher speeds, and consistent production.

They are especially useful for wig makers who want to:

• Increase production speed
• Sew wefts consistently
• Reduce repetitive hand sewing
• Produce wigs more efficiently
• Scale their wig-making business

Machine Specifications

How fast does the machine sew?

The machine can operate at speeds of up to approximately 2,500 stitches per minute.

Actual operating speed will depend on the machine version, setup, material, and the speed selected by the operator.

What voltage does the machine use?

Our machines are configured for 110V power for use in the United States.

What is the motor power?

The machine uses approximately 400 watts of power, depending on the model and configuration

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What is the maximum stitch length?

The adjustable stitch length is approximately 0–5 mm Depending On Version

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How thick can the machine sew?

The machine can handle material thicknesses of approximately up to 10 mm, depending on the material, needle, thread, and machine adjustment.

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What type of feeding system does the machine use?

The machine uses a puller feed mechanism designed to help move the material smoothly and consistently while sewing.

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Can I adjust the sewing speed?

Yes. Sewing speed can be controlled by the operator.

We recommend beginners start at a slower speed and increase the speed as they become comfortable with the machine.

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What's Included

Does the machine come with a table?

Yes. The industrial table is included with every single machine.

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Do you provide setup instructions?

Yes. Setup guides and instructional resources are available for our machine models. 

If you need additional assistance, technical support is also available.

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What do I need before using my machine?

Before sewing, make sure the machine is:

• Properly assembled
• Correctly threaded
• Connected to the proper power source
• Using the correct needle and thread
• Properly lubricated if required
• Tested on practice material

Always test your stitch before beginning a complete wig.

Shipping & Delivery

Do you ship throughout the United States?

Yes. We ship industrial wig sewing machines to customers throughout the United States.

Shipping availability and costs may vary depending on the destination.

Do you offer international shipping?

International shipping may be available to select locations.

Contact us before ordering if you have questions regarding international shipping, voltage compatibility, customs, duties, or delivery.

How long does shipping take?

Shipping times depend on the machine purchased, inventory availability, destination, and shipping carrier.

Please refer to the shipping information displayed during checkout or contact us for additional information about your order.

Will I receive tracking information?

Yes. When tracking information becomes available, it will be provided for eligible shipments.

What should I do when my machine arrives?

Inspect the packaging and machine as soon as it is delivered.

Before discarding the packaging:

• Check for visible shipping damage
• Confirm that your order is complete
• Take photos or video if you notice any damage
• Contact us promptly if there is a delivery issue

Keeping the original packaging during the initial inspection period is recommended.

Warranty & Support

Does the machine come with a warranty?

Yes.

Our machines include a 1-Year Limited Warranty, subject to the terms and conditions of the warranty.

Please review the warranty information for full coverage details, limitations, and exclusions.

Do you provide technical support?

Yes.

Customers receive access to lifetime technical support for assistance with machine operation, setup questions, troubleshooting, and general machine guidance.

What should I do if I have trouble with my machine?

First, stop using the machine if continuing to operate it could cause additional damage.

Then contact our support team and provide:

• Your order information
• Machine model
• Description of the issue
• Photos or video showing the problem

Providing clear video of the machine while the issue is occurring can help us diagnose problems faster.

Does opening or adjusting the machine affect the warranty?

Unauthorized repairs, modifications, improper installation, misuse, or damage caused by incorrect adjustments may affect warranty coverage.

Contact technical support before performing major repairs or modifications if you are unsure.

Needles, Thread & Maintenance

What needles should I use?

Needle requirements can vary depending on the machine version and application.

Use the needle size and system recommended for your specific machine.

If you are unsure which needle to purchase, contact us with your machine model before ordering replacement needles.

How often should I maintain my machine?

Industrial sewing machines should be inspected and maintained regularly.

Maintenance may include:

• Cleaning lint and hair buildup
• Checking the needle
• Checking thread tension
• Inspecting moving parts
• Checking lubrication
• Tightening loose hardware
• Inspecting the bobbin and bobbin case

How often maintenance is required depends on how frequently the machine is used.

Should I oil my machine?

Yes

Always follow the setup and maintenance instructions for your specific machine model and avoid over-oiling.